The ones who care beyond compare.
Spanning multiple cultures, generations, educational backgrounds and areas of medical expertise, our multilingual team delivers care that’s as human as care gets.
Reuven Lloyd
Administrator
Karla May
Director of Social Work
Karla brings the blended passion, excitement, and resiliency to the role and is excited to be the Director of Social Work at Carthage Center. Born and raised in Carthage, she lived at home until she was kicked out at 18. Karla got her MSW from Keuka. She started off by interning at Burble dealing with anger management, then later became a CNA and home health aide. Finally, she became a social worker and it all just clicked, that this was her calling. Karla has a full house with 2 dogs, 2 cats, 1 son, and 1 husband. Karla is a master of disguise taking on so many roles and jobs, but she states that being a mom is her favorite job.
Besides her passion for the field of social work, one of her hobbies is coaching young aspiring cheerleaders but now she works with grown ups. Karla has been known to going overboard with her baking and cooking and bringing in food for the staff. She also loves to travel (she’s been to 12 states, but her wish is to have 50 first dates with her husband in each state). Karla also enjoys music and shopping, and being environmentally friendly. She once dressed up as the Lorax at a Save the Trees rally event for Nature Planet. She even roots for the Home Team Bulldogs, even though she doesn’t like them, that’s the kind of person Karla is.
She wants to fix the broken system and even though she is severely allergic to nuts, she works with this bunch of mixed nuts in order to make it a better place. She is liked by the residents and staff and makes a great addition to the Carthage Center team.
Laura Bisone-Claeys
Director of Nursing
Laura has joined our ranks as our Director of Nursing. She has 27 years of experience as an RN with 25 of those years in a long-term care setting. Laura also has certification in Infection Control, which is great, because she has an infectious personality. Her care and concern for the residents are noticed by all. Laura has a keen interest in geography, and nature, always reading up and learning more about it. It also doesn’t hurt to have your own piece of nature to admire. Laura has 150 acres of land that include wildlife such as her 5 dogs, 2 cats, and 10 chickens. The saying “from Farm to Table” is true especially when Laura brings in eggs to work. She has also promised to bring maple syrup which she harvests as well. If it is akin to her personality, we are sure to be in for a treat, and benefit from both.
Lisette LaRock
Director of Rehabilitation
Lisette refers to herself as a North Country Native, having grown up and lived in this area most of her life. She is a PTA by trade but prefers the role of grandmother to her 3 wonderful grandkids. Lisette has been working in this field for close to 13 years putting in the work and now runs the Rehabilitation Department at Carthage Center. Her vision to help and rehabilitate the daily living skills of the residents is why she has so many success stories. Besides for her passion for work, Lisette also has a passion for gardening. She really does have a green thumb and when the season is right, she brings food from her garden to share and enjoy.
Knowledge is health.
For the absolute highest quality of care, Carthage Center staffs medical providers on each unit who stay in constant communication with leadership throughout the day. Team collaboration is our forte, and this commitment helps us maintain an unbeatable continuum of care.
Our team also works hard to keep therapies as consistent as possible, tracking all communications through an advanced electronic medical record system. This ensures immediate transmission of information across the entire care network.